We began our installation the first week of January 2004 and went live with the Connect and Online Suite. Throughout the installation process, Jencess has provided great training as well as a solid support network in order to make this transition to the new system as painless as possible.

Having now been live on all systems for the past year I have no hesitation in stating that I am 100% satisfied with all aspects of the Jencess Software. All aspects of the modules that we purchased have provided the solution to our software needs as expected, and in many cases have exceeded our expectations as we discover many options that are built in to this system that we were unaware of.

It has been a pleasure working with all the staff at Jencess and I look forward to our continued relationship for many years to come.

Just a quick note to let you know how pleased we are with the Loyalty Points Program you developed for our use in Sale-Way Connect. We began using the module this spring and have had nothing but positive results. More importantly, the membership card feature, which has enabled us to take our customer's picture and place it on their membership card with their profile information, has been fantastic. Our customers just hand us their card and we can scan the barcode. Their profile pops up and we are able to ring through the transactions while the loyalty points are assigned. It has made the process so much easier for our staff and our customers feel special.We appreciate your efforts in developing this feature for us and look forward to the many improvements you have planned for the future of your Jencess products. If you ever have the need for a reference of this Loyalty Points Program module, please do not hesitate to have them call or email me. Thank you for helping us reach one of our goals: Developing and increasing our customer loyalty.

Results count in the golf industry, in which Jencess has been able to easily demonstrate they can handle. We had done extensive research in finding a system for close to three years. We needed a company that is result orientated, a system that will grow with the industry, and a company that listens to its customers. In my 17 years of being a golf professional, I had used many other systems and now know that no one else offers a better product than Jencess. The reporting produced alone allows management to make key decisions simple and precise.The level of support offered by Jencess is by far the best in this industry. I can say that Jencess is the leader not only in the software they offer, but also in the level of support we receive. At no time has there been a problem that has not been able to be resolved quickly, and that is with Jencess being a time zone away. Not only have they shown this support, but actually taken a number of ideas to programming and made upgrade modifications on these ideas a reality. This has been most surprising and impressive. The online internet booking module allows both clubs to offer its member and guests a professional way to make bookings. The compliments we get daily not only makes the courses look good, but allows us to offer services that some guests were once skeptical of using because of previous bad experiences.

The Falls Golf and Country Club is a semi-private facility that does over 50,000 rounds of golf a year. We have used other systems in the past such as Floating Point, General Store and Ceres Sungrazer. After using all these different systems we definitely knew what we were looking for. With Jencess we have finally found that! We use Tee-Way with Internet Bookings, Sale-Way, Serv-Way, Acct-Way and Scor-Way. The integration in the systems is amazing, and would not have a hesitation in recommending any of the modules they offer to any course. The level of service that is provided is by far the best in this industry. Nine times out of ten, the phone is picked up by their support personal. We have found them to be very knowledgeable in helping us answer our questions quickly and in plain English. Their .NET Internet Booking system has allowed us to provide bookings in real time cutting down the phone calls to the proshop. We are located in a competitive area and are now able to attract new golfers to our course. Hotels are also able to easily book times without calling us. Not only does Jencess use the latest technology, but it is developed in a way that is intuitive and easy to learn.

Your board continues to make operating improvements and I want to advise you how impressed I am with the Jencess Tee Time Booking System. All bookings are being made in real time and the investment in this system has proven to be a great asset to the operation of the club. The reports available from this system have already improved our operating efficiency and we will continue to make better decisions in the future on a wide variety of issues based upon the data generated from this system.

To the Staff and Management of Jencess Software and Technologies, Garibaldi Springs Golf Resort would like to thank you for all of your dedication and on- going technical support during our first year of business.  Implementing a new system into service can be trying at times, however your helpfulness, quick responses, and flexible solutions have been greatly appreciated.I would recommend your system to other golf courses in the industry seeking a simple, yet versatile, comprehensive approach to reporting and Point-of-Sale systems. "Please pass on our appreciation to your capable and caring staff.  It has been a pleasure doing business with you and I look forward to continuing to do so in the New Year."